Articles by Keith Regan

Racing to beat the launch of a similar program from Amazon.com, America Online (Nasdaq: AOL) on Monday formally introduced a plan to reward loyal members with frequent flyer miles from American Airlines AOL AAdvantage Rewards, as the plan has been dubbed, is being called the largest online and offline reward program. Members will earn miles by trav...

Starting Monday, more than 75,000 Internet users from around the world will log on to vote for five at-large members who will become the first Internet users to take seats on the board of the Internet Corporation for Assigned Names and Numbers (ICANN) ICANN is the organization responsible for overseeing the domain name system that brings some sembl...

A strong holiday shopping season will boost U.S. online shopping to $9 billion (US$) during the fourth quarter, a 70 percent increase over last year, a new report from the Yankee Group predicts New Internet users and returning customers will combine to fuel the growth over last year's fourth quarter of $5.2 billion, the Boston, Massachusetts-based ...

Finally, the first good decision has been made in the Microsoft case. Actually, it may be the second good decision in as many weeks, given the resignation of chief Microsoft hunter and Assistant U.S. Attorney General Joel Klein (who by now finds himself buried in job offers, no doubt) However you count it, the U.S. Supreme Court did the right thing...

Sun Microsystems (Nasdaq: SUNW) has unveiled its next-generation chip and family of computers, promising faster serving of Web pages and a stronger foundation on which future Internet ventures can be built The Palo Alto, California-based company addressed journalists in New York about the merits of Sun's new UltraSparc III chip, the basis for a fam...

More than 4,800 employees of dot-com companies lost their jobs in September, making it the busiest month so far this year for pink slips in the Internet economy, according to a new report Chicago, Illinois-based executive search firm Challenger, Gray & Christmas, Inc., which has been conducting its informal tracking of dot-com layoffs for nearly tw...

It's not news that profits are the latest craze in the world of e-commerce and high-tech in general. Chances are you're sick of hearing the word given the number of times it's been uttered since the Nasdaq tried to buck loose all the profitless cling-ons earlier this year But the "p" word hasn't lost its power. It's inescapable. Look at the diverge...

In a move aimed at making wireless Web devices that combine the assets of a cell phone, personal organizer and Internet device in one, Palm, Inc. (Nasdaq: PALM) and Motorola (NYSE: MOT) announced a development alliance on Monday The first joint product, a "smart phone," should be ready in early 2002, the two companies said. The new phone will combi...

The auction began innocently enough. The owner of F**kedcompany.com, one of the earliest and, truth be told, most entertaining chroniclers of the dot-com shakeout, reportedly woke up feeling a tad bored with his endeavor So Philip Kaplan surfed over to eBay and put his company on the block. Apparently feeling bored as well as lucky, he set an openi...

Though his company's stock has been clobbered on Wall Street, Bill Gates retains his title as America's richest man, according to Forbes Magazine Gates, the 44 year-old chairman of Microsoft Corp. (Nasdaq: MSFT), checked in at $63 billion (US$), down from $85 billion a year ago, a drop of more than 25 percent.

Urging consumers to take control of online privacy, members of the United States Senate Wednesday released a consumer handbook aimed at educating users on how to avoid privacy pitfalls through education and the use of high-tech devices. Lawmakers were careful to say they do not endorse the products featured in the handbook, which include offerings...

Chances are, someone is sitting in the back of a purple taxicab on a New York street at this very moment, wondering how to use the Internet connection provided by Yahoo!. With just 10 of the city's 12,000-plus cabs hooked up, though, chances are much better that right now a whole lot of cab passengers are cruising Big Apple streets while reading the paper or talking on a cell phone...

Assistant U.S. Attorney General Joel Klein, the man who will almost certainly be remembered for his successful pursuit of charges that Microsoft monopolized the computer software and Web browser markets, will leave the U.S. Department of Justice (DOJ) later this month Klein will step down as head of the department's antitrust division as both sides...

Yahoo! Inc. (Nasdaq: YHOO) said Tuesday it has signed a marketing pact with online bookseller Barnesandnoble.com (Nasdaq: BNBN), a deal that replaces a longstanding agreement between Yahoo! and Amazon.com (Nasdaq: AMZN) Amazon reportedly chose to drop Yahoo! when its three-year marketing agreement expired, choosing to focus on a similar deal with A...

Yahoo! Inc. (Nasdaq: YHOO) said Tuesday it has signed a marketing pact with online bookseller Barnesandnoble.com (Nasdaq: BNBN), a deal that replaces a longstanding agreement between Yahoo! and Amazon.com (Nasdaq: AMZN) Amazon reportedly chose to drop Yahoo! when its three-year marketing agreement expired, choosing to focus on a similar deal with A...

Yahoo! Inc. (Nasdaq: YHOO) said Tuesday it has signed a marketing pact with online bookseller Barnesandnoble.com (Nasdaq: BNBN), a deal that replaces a longstanding agreement between Yahoo! and Amazon.com (Nasdaq: AMZN) Amazon reportedly chose to drop Yahoo! when its three-year marketing agreement expired, choosing to focus on a similar deal with A...

According to Dale Carnegie, the best way to make friends is to call people by their names. The personal touch has always been a big hit in business, as well. It's why many customers remain loyal to their "friendly" store, even when the prices are a little higher than the one down the street, where they're treated like strangers So it's only natural...

One of the ironies of e-commerce is that the most important part of an online transaction occurs not in cyberspace, but at the customer's door. Despite all the discussion about pure-play versus brick-and-mortar, it is steel and rubber -- in the form of vans, trucks and the occasional bicycle -- that ultimately rules E-commerce relies on the last-mi...

Taking the battle for dominance in the slow-growing interactive television market to the next level, the Microsoft Network (MSN) announced that it is offering free WebTV to subscribers just as America Online (AOL) is rolling out its own service in several more test markets Microsoft said that for the remainder of the month, all new subscribers to M...

Two noted privacy watchdog groups have ended partnerships with Amazon.com over recent changes in the online bookseller's privacy policy The Electronic Privacy Information Center (EPIC), a Washington, D.C.-based research center, announced Wednesday that it will no longer be selling any of its publications in association with Amazon.