- Welcome Guest
- Sign In
Now that CenturyLink has completed its merger with Qwest, what is next for the company and for the marketplace? The media, investors, competitors and others are starting to ask me on a regular basis whether this will be successful. In my Pick of the Week, I want to say thank you for a great first year writing this column....
I recently heard a couple of very interesting interviews on the radio -- both with Bernie Marcus, one of the original founders of The Home Depot. They turned out to be two of the most interesting and important interviews I have heard. Marcus said that government regulation has grown so out of control that it would make starting and succeeding with...
I have been impressed with the recovery that Sprint Nextel has shown over the last few years, but now it has struck a deal with LightSquared that puts the cart way ahead of the horse. Is Sprint making a big mistake while trying to bounce back from another body blow it just took? I'll take a look at how its future may be shaping up thanks to these ...
It's beginning to look like 1999 all over again. Ten to 15 years ago, the IPO craze was amazing. As I said in many speeches, a great time was had by all. Everyone seemed to win -- workers, investors, executives, even customers. Over the years, these waves rise and fall, and a new wave is beginning to rise. This time, there are a few important diff...
This is the question I've been most asked by the media this week: Is Lightsquared going to work or not? Let me start by saying that I think this company sees a problem and it could come up with the right solution. However, there is no answer yet -- so it seems it has reached a brick wall. What happens next? Is this the end of the road for Lightsquared? ...
Last week, I was on CNBC's "The Kudlow Report" discussing the new World Health Organization findings that cellphones may cause brain cancer. Brian Sullivan, the host, asked all sorts of questions about the WHO study and whether this is a major problem for users, companies, investors and the industry. ...
The latest news on the AT&T/T-Mobile merger comes from California. State regulators said last Thursday they would launch an investigation into the proposed merger. This is yet another worrisome problem for AT&T to deal with in what is turning out to be a very squeaky deal. This merger proposal did not start out to be controversial, but that's what...
The latest news on the AT&T/T-Mobile merger comes from California. State regulators said last Thursday they would launch an investigation into the proposed merger. This is yet another worrisome problem for AT&T to deal with in what is turning out to be a very squeaky deal. This merger proposal did not start out to be controversial, but that's what...
The wireless and wire line telecom industry is changing, again. Remember a decade ago, when we had long-distance companies? Then the long-distance giants were acquired by the baby bells. Next, the baby bells merged into three. Then the wireless industry merged its way down to a handful of giants. So what's next? We are watching the next wave of in...
Let's take a peak into the future. Over the next few years, we will see the industry continue to transform itself. Industry leaders may change. We have seen that happen in the smartphone industry already. Are telephone and cable television companies next? Companies like AT&T, Verizon, Comcast, Time Warner and Cox have a target painted on them, and...
LightSquared sounds like a great idea. The company sees a growing need and has a plan. It plans on building a network and offering extra capacity to wireless carriers for wireless data usage. Wireless carriers that need wireless data capacity can just partner with this company and get the connectivity they need. Sounds good so far. Think about AT&...
Since May is National Stroke Awareness Month, and since I am a stroke survivor, I want to share with you some important information everyone needs to know -- whether you are a stroke survivor yourself, or have a recovering relative or friend. In my Pick of the Week section, let me tell you about Allsup, a company that has turned into a powerhouse ...
After listening to countless companies' exciting ideas, I have come to the conclusion that the new wireless health sector has the potential to grow into a booming business within the next five years. The question is, how much am I willing to bet? The potential is there, but can we clear the path? Depending on whom you ask, it is either coming on s...
I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...
I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...
I want to give you some of the feedback on my recent column, "Thumbs Up or Down for AT&T + T-Mobile?" It is very interesting indeed. This merger is getting lots of attention. Arguments on both sides make sense, but only one side will win. Which side are you on, and why? Have you thought it through? When reading this, please realize I am not saying...
Suddenly, mHealth is very visible in the wireless industry. At the CTIA show a few weeks ago in Orlando, there were many companies up and down the aisles from every corner of the industry. They were trying to capture the attention of the attendees, who were mesmerized by all the bright lights and cool things to see. Mixed in with all this craziness, the newly planted seeds of the wireless health space were starting to take root...
New technology may be cool, but it can also be a double-edged sword. Different industries are starting to overlap, and even though the blending of different technologies can be very exciting, it can also be very confusing. One example is how cable television companies have been starting to use the Apple iPad and other tablet computers as a super-p...
Have you taken a look at prepaid wireless lately? I hadn't, since there is always so much noise to follow in the postpaid world and prepaid is relatively quiet, but prepaid is actually looking better and better over the last few years. prepaid is becoming a mainstream part of the mix you should consider. In fact, it is now even better than traditi...
With the recent growth of eHealth and mHealth, there has been a lot of excitement about tomorrow's possibilities, but doctors and patients aren't interacting very much via the Internet today. While doctors are beginning to post things like test results online, saving the nurse a phone call, that is not improving the doctor-patient relationship. No...

https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/03/ai-voice-agents-crm-workflow-phone.jpg
https://crmbuyer.weavers-web.com/story/enterprises-are-trading-press-one-for-crm-native-ai-agents-177614.html
Enterprises Are Trading 'Press One' for CRM-Native AI Agents
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/03/ai-customer-service-multiple-systems.jpg
https://crmbuyer.weavers-web.com/story/ai-in-customer-service-efficiency-gains-workflows-still-fractured-177618.html
AI in Customer Service: Efficiency Gains, Workflows Still Fractured
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2024/03/frustrated-computer-user-1.jpg
https://crmbuyer.weavers-web.com/story/silent-churn-is-the-biggest-customer-support-risk-177596.html
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2022/12/business-meeting-ideas.jpg
https://crmbuyer.weavers-web.com/story/the-hard-truths-about-pr-most-companies-ignore-177622.html
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/04/Adobe-GenStudio.jpg
https://crmbuyer.weavers-web.com/story/adobe-positions-itself-as-the-ai-control-layer-for-cx-180293.html
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/04/businessman-computer.jpg
https://crmbuyer.weavers-web.com/story/procurement-ai-hits-trust-wall-as-workforce-readiness-falls-behind-180290.html
Procurement AI Hits Trust Wall as Workforce Readiness Falls Behind
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/04/feedback-meeting.jpg
https://crmbuyer.weavers-web.com/story/as-annual-reviews-fall-short-companies-rethink-the-process-177626.html
https://crmbuyer.weavers-web.com/wp-content/uploads/sites/4/2026/01/AI-enabled-crm-dashboard.jpg
https://crmbuyer.weavers-web.com/story/workbooks-takes-on-crm-giants-with-plain-english-ai-177589.html